Privacy Policy

Introduction

Soil Health Exchange ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website soilhealthexchange.com and use our services.

Information We Collect

Information You Provide

When you submit a question or use our contact form, we collect:

• Contact Information: Name and email address
• Location: State or region (for agronomic context)
• Farm Data: Acreage, soil type, crops, and management practices
• Question Details: Description of your soil health challenge
• Attachments: Photos or documents you choose to upload
• Field Guide Reservations: Name, email, role, requested quantity, optional organization and location, and any product feedback you provide so we can plan printing and contact you about that reservation
• Assessment History: Outside an active My Farm account, assessment inputs and results are stored under a pseudonymous browser identifier only when you turn on “Save a pseudonymous copy.” Approximate location may be included so you can claim the record later; field boundaries are not retained in this pseudonymous copy. Public CREU benchmarking requires a second, separate opt-in.

Newsletter Subscriptions

If you subscribe to our newsletter, we collect your email address and, where requested, your self-identified primary role. We use the role to understand who the newsletter serves and improve its relevance for farmers, advisors, researchers, and other readers.

My Farm and Farm Memory

If you choose to start My Farm, we connect the plans, assessments, questions, answers, saved resources, funding interests, and private notes associated with your account. We may derive a summary of farm context—such as state, crops, goals, and management practices—from information you provided so the service can organize your records and improve relevance. My Farm is optional.

Account Sign-In

You can access a SHE account with a one-time email link or, when available, Google sign-in. If you choose Google, we receive your verified email address, Google account identifier, and the basic name you permit Google to share. We use this information only to create or reconnect your SHE account and prevent duplicate Farm Memories. Creating an account does not automatically start a My Farm membership.

Automatically Collected Information

We may automatically collect certain information when you visit our site, including your IP address, browser type, and pages visited. This helps us improve our website.

How We Use Your Information

• To respond to your agronomic questions with personalized recommendations
• To publish anonymized Q&A content in our Field Answers (see below)
• To send newsletters if you've subscribed
• To understand the professional audiences using our newsletter and improve its relevance
• To improve our website and services
• To communicate with you about your submissions
• To plan field-guide printing, estimate shipping demand, and send transactional updates about a reservation you requested
• To organize and personalize your private Farm Memory when you choose to start My Farm

Published Content & Privacy

Data Security

We use administrative, technical, and physical security measures to protect your personal information. Our website uses HTTPS encryption, and data is stored securely through our content management system (Sanity.io).

Third-Party Services

We use the following third-party services:

• Sanity.io: Content management and data storage
• Vercel: Website hosting
• Resend: Email delivery for contact form responses
• Stripe: Secure payment processing and subscription management for optional memberships

These services have their own privacy policies governing their handling of data.

Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Unsubscribe from our newsletter at any time

To exercise these rights, contact us at contact@soilhealthexchange.com

Cookies

We use minimal cookies necessary for website functionality. We do not use tracking cookies for advertising purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: